Wednesday, 19 November 2008

***UPDATE*** BBC responds to complaint...

. You may remember that I wrote and blogged a letter of complaint about the coverage of the US Elections. Well...below is the reply I received...apparently the propositions and future make-up of Congress would only be 'of interest to an American audience';

"Dear Mr Goodliffe,

Thanks for your e-mail regarding our coverage of the US Presidential Elections.

I understand that you feel that our coverage of this event was of very poor quality and acknowledge your concern and disappointment that you believe no attention was given to votes going on in the other areas concerning the votes for Congress as well as the votes on the local propositions. I note that you feel we are capable of better standards.

The campaign that built up to the election is likely to be looked back on as among the most dramatic we have seen and it yielded numerous significant stories along the way. The outcome of the election itself is already widely regarded as a significant historical moment and millions tuned in to BBC One and the BBC News channel to watch events unfold with David Dimbleby. We feel that we focused on the issue which was at the forefront of everyone's minds - that of whether or not history would be made through the election of Barack Obama. This is itself demonstrated the worldwide event, whereas other issues, such as the propositions you mention would be of more interest to an American audience.

Overall we feel it was appropriate that the BBC devoted a considerable amount of time and resource to covering this major event in international politics. I appreciate you don't agree on this occasion and would therefore like to assure you that your complaint has been registered on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers.Thanks again for taking the time to contact us with your feedback.

Regards

Sarah Wilson
BBC Complaints"

1 comment:

Bernard Salmon said...

Typical BBC brush-off. I got the same sort of thing following my complaint about the local elections coverage in May.